Welcome
If you have made a purchase but haven't received it then please make a ticket in our support email for help. Any billing issues or other payment-related inquiries can be sent by creating a ticket on our support email, where you will receive a response within 48 hours.
Use our Contact Email:Â [email protected]
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Refund policy
All payments are final and non-refundable. Initiating a chargeback or opening a PayPal dispute will result in a permanent and irreversible ban from all of our servers and other Minecraft stores.
Please note that it may take between 1 to 20 minutes for your purchase to be credited in-game. If you haven't been credited after this time frame, kindly create a support ticket on our support Discord with proof of purchase, and we will investigate your issue.
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